Privacy Policy

1 Scope and Application

This Privacy Policy applies to all personal information collected, processed, stored, or otherwise handled by uulj Casino (hereinafter referred to as "uulj", "we", "us", or "our") in connection with your use of the website located at uulj.cam and all associated services, features, and platforms operated under the uulj brand.

This Policy applies to all registered account holders, prospective players who interact with the site without completing registration, and any individual whose personal data is processed by uulj in the course of operating the platform. By accessing uulj.cam or creating an account, you acknowledge that you have read and understood this Privacy Policy.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, uulj Casino is the personal information controller in respect of the personal data of players who use the platform. As data controller, uulj determines the purposes and means of processing personal information collected through uulj.cam.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact the uulj Data Privacy Officer through the contact details provided in Section 15 of this Policy.

3 Information We Collect

uulj collects the following categories of personal information from players and users of the platform:

3.1 Account Registration Data

• Full legal name
• Date of birth (to verify 21+ age eligibility)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Government-issued identification document (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys national ID)
• Proof of address documentation
• Source of funds declaration (for higher-tier account verification)
• Selfie or biometric verification image (where required for KYC completion)

3.3 Financial and Transaction Data

• GCash mobile number and account name
• PayMaya account details
• Bank account name and account number (BPI, BDO, Metrobank, where applicable)
• Transaction history, including deposits, withdrawals, and bet records
• Wallet balance history

3.4 Gameplay and Platform Usage Data

• Game session records, including games played, stakes, and outcomes
• Login timestamps, session duration, and device information
• IP address and approximate geographic location
• Browser type, operating system, and device identifier
• Customer support interaction history

3.5 Communications Data

• Content of support chat transcripts and email correspondence with uulj
• Survey responses and feedback submitted through the platform
• Promotional opt-in preferences

4 How We Collect Your Data

uulj collects personal information through the following channels and methods:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, respond to a survey, or otherwise interact with the platform in a way that requires you to provide personal information.
• Automatically through platform use: When you access uulj.cam, we automatically collect certain technical data including your IP address, device identifiers, browser type, and session data through server logs, cookies, and similar tracking technologies.
• From payment providers: When you transact through GCash, PayMaya, or linked bank accounts, uulj receives transaction confirmation data from those payment providers as necessary to credit deposits and process withdrawals.
• From KYC and verification partners: Where uulj uses licensed third-party identity verification services to assist with KYC compliance, those providers may share verification results with uulj.
• From regulatory and law enforcement bodies: uulj may receive information about players from PAGCOR or law enforcement agencies in the context of investigations or compliance obligations.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, uulj processes personal information on the following legal bases:

6 How We Use Your Information

uulj uses the personal information it collects for the following purposes:

• To create, verify, and manage your uulj Casino account.
• To process deposits and withdrawals through your chosen payment channels (GCash, PayMaya, BPI, BDO, Metrobank).
• To verify your identity and age (21+) in compliance with PAGCOR requirements and applicable Philippine law.
• To monitor transactions and gameplay for anti-money laundering (AML) compliance and fraud prevention.
• To provide 24/7 customer support and respond to your inquiries and complaints.
• To administer bonuses, promotions, and loyalty programs applicable to your account.
• To deliver platform notifications, account updates, and security alerts relevant to your account activity.
• To send promotional and marketing communications where you have provided your consent, and to honor opt-out requests promptly.
• To monitor and enforce responsible gaming obligations, including identifying signs of problem gambling and applying account-level restrictions where necessary.
• To fulfill regulatory reporting obligations to PAGCOR and other competent Philippine authorities.
• To improve the uulj platform through analysis of aggregated, anonymized usage data.

7 Sharing of Personal Data

uulj does not sell or otherwise transfer your personal data to third parties for their own commercial purposes. We share personal information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive transaction-specific data necessary to process deposits and withdrawals on your behalf. These providers operate under their own privacy policies and data processing agreements.
• KYC and identity verification providers: Licensed third-party verification services receive identity document data solely for the purpose of performing KYC checks required by PAGCOR regulations.
• Game software providers: Game providers integrated into the uulj platform may receive session-level data (player ID, bet amounts, game outcomes) as necessary to operate their games on the platform. No directly identifying personal information (name, address, contact details) is shared with game providers beyond what is required for dispute resolution.
• Regulatory authorities: uulj will disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine government bodies when required by law, court order, or regulatory directive.
• Law enforcement: In response to a lawful request from Philippine law enforcement authorities in connection with a criminal investigation or proceeding, uulj will disclose relevant personal data as required by law.
• Professional advisors: Legal, accounting, and auditing firms engaged by uulj may access personal data on a strictly confidential, need-to-know basis in connection with their professional services.

All third-party service providers that process personal data on behalf of uulj are subject to data processing agreements that require them to maintain appropriate confidentiality and security standards consistent with the Data Privacy Act of 2012.

8 Cookies and Tracking Technologies

uulj.cam uses cookies and similar tracking technologies to improve platform functionality, analyze usage patterns, maintain session security, and deliver a personalized experience. The categories of cookies used on the platform are as follows:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without affecting core platform functionality.
• Functional cookies: Enable the platform to remember your preferences, such as language settings and previously played games, to improve your experience on return visits.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate and use the platform, which helps uulj identify areas for improvement. This data does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You can manage cookie preferences through your browser settings. Disabling certain non-essential cookies may affect some features of the uulj platform. uulj does not use third-party advertising cookies or behavioral profiling for the purpose of serving external advertising networks.

9 Data Storage and Security

uulj implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and uulj servers.
• Encryption at rest for sensitive personal and financial data stored in uulj's database systems.
• Password hashing using industry-standard algorithms; plaintext passwords are never stored.
• Role-based access controls limiting personal data access to authorized personnel only.
• Regular security audits, penetration testing, and vulnerability assessments of platform infrastructure.
• Multi-factor authentication requirements for internal administrative system access.
• Comprehensive audit logs of all access to personal data records.

While uulj takes all reasonable precautions to protect your personal data, no system can guarantee absolute security against all possible threats. In the event of a personal data breach that is likely to result in harm to affected individuals, uulj will notify the National Privacy Commission and affected players in accordance with the timelines prescribed under the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10 Data Retention

uulj retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law or regulation. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your active account on the uulj platform.
• KYC and identity verification records: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended).
• Financial and transaction records: Retained for a minimum of five (5) years in accordance with AML compliance obligations.
• Customer support records: Retained for two (2) years from the date of the last interaction, unless required to be retained longer in connection with an unresolved dispute or legal proceeding.
• Marketing consent records: Retained for as long as necessary to demonstrate compliance with consent obligations, and for one (1) year following withdrawal of consent.

Following the expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymized so that it can no longer be linked to an identifiable individual.

11 Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by uulj. These rights may be exercised by contacting the uulj Data Privacy Officer at the details provided in Section 15.

uulj will respond to all verified data rights requests within fifteen (15) business days of receipt. Some requests may require identity verification before they can be processed to protect against unauthorized access to your data.

12 Children and Minors

uulj Casino does not knowingly collect personal data from individuals under the age of 21. In compliance with PAGCOR regulations governing online gaming in the Philippines, access to the platform is strictly limited to adults aged 21 and above. Age verification is conducted as part of the account registration and KYC process.

If uulj discovers or has reasonable cause to believe that personal data has been collected from an individual who is under 21 years of age, the affected account will be immediately suspended, all associated balances will be withheld pending investigation, and the personal data will be deleted in accordance with applicable law. Parents or guardians who believe their child may have registered on the uulj platform are encouraged to contact the uulj support team immediately.

13 Cross-Border Data Transfers

In the course of operating the uulj platform, personal data may be transferred to and processed by service providers located in jurisdictions outside of the Philippines — for example, cloud infrastructure providers, KYC verification platforms, or game software providers with servers in other countries.

Where personal data is transferred outside the Philippines, uulj ensures that such transfers are conducted in compliance with Section 21 of the Data Privacy Act of 2012, which requires that the receiving country provides an adequate level of protection for personal data, or that appropriate safeguards (such as contractual data processing agreements) are in place to protect the rights of the data subject.

uulj will not transfer personal data to jurisdictions that have been specifically identified by the National Privacy Commission as providing inadequate protection for personal data, absent the implementation of approved supplementary safeguards.

14 Changes to This Privacy Policy

uulj reserves the right to update or amend this Privacy Policy at any time. Where material changes are made — changes that affect how your personal data is collected, used, or shared in a manner that could significantly impact your rights — uulj will notify registered account holders by email and/or by a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed of how uulj handles your personal data. Continued use of the platform following notification of material changes constitutes acceptance of the updated policy.

For minor or administrative changes that do not materially affect player rights, uulj may update this Policy without issuing a formal notification, relying instead on the "Last Updated" date as the indicator of change.

15 Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your rights under the Data Privacy Act of 2012, or wish to lodge a complaint about how uulj handles your personal data, please contact the uulj Data Privacy Officer through the following channel:

• Email: [email protected] (plain text — not a clickable link). Please include "Data Privacy Request" in the subject line of your message.
• Live Chat: Available 24/7 from within your logged-in uulj account dashboard for general support inquiries. Formal data rights requests should be submitted by email for proper documentation.

uulj is committed to handling all data rights requests with care, accuracy, and within the timelines prescribed by the Data Privacy Act of 2012 and the National Privacy Commission's implementing issuances.

If you are not satisfied with uulj's response to your data rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official complaint procedures. uulj will cooperate fully with any NPC investigation.